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Resolved unable to finish opening summer chest

Discussion in 'Resolved Player Support' started by Raregriffin, Jul 11, 2018.

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  1. Raregriffin

    Raregriffin New Member

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    i bought a pickaxe chest and summer chest i was opening the summer chest and it wont let me get the last reward untill all rewards are claimed
     

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  2. Raregriffin

    Raregriffin New Member

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    and my game just crashed and i lost the final reward
     
  3. jiewenpro27

    jiewenpro27 Active Member

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    I don’t think that screen shot is enough you need a video to show you crashed and did not get the final reward
     
  4. JustMe03

    JustMe03 Guest

    How is this not enough proof, it clearly shows that all regular rewards have been claimed, but the last one can't be claimed anyway
     
  5. jiewenpro27

    jiewenpro27 Active Member

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    He could have asked one of his friends to drop the items than he got it and then took a screenshot we might never know
     
  6. Raregriffin

    Raregriffin New Member

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    for one no i didnt do that and for two in the screen shot you can see that the rewards have been claimed execpt the last one. and incase you didnt know you cant close out of a case opening if you hit esc it opens right back up so no chance to message anyone on the server
     
  7. jiewenpro27

    jiewenpro27 Active Member

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    There is something called a call
     
  8. JustACookie

    JustACookie timeflies
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    Troubleshooting Resolved, the player has been refunded with their final Summer Chest Reward.
     
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